Monday, March 12, 2012

installation problems : product ID rejected

Hello,

Maybe is it a newbie question : it is the first time I install a SQL Server licence purchased with the eopen program.

My SQL server licence is a french one. I purchased the correct media kit.

During the installation, I am asked the name, and the company name but the product key is greyed with product id which begin with "RY62Q". I guess it is normal (?)

But later on, when it comes to installing SQL server itself, i get a message telling that my product ID is incorrect. (id : 28021; event type : sqlca\sqlcax.cpp@.DetectProductID@.DetectProductID@.x6d75).

I tried dozens of times :

-with another admin account

-after cleaning up the temp and program files subdirectories

-after cleaning up the registry (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server,HKEY_LOCAL_MACHINE\Software\Microsoft\MSFTESQLInstMap; there was nothing anyway)

If it helps, I first try the installation from a wrong media. As I had no key, I went not far away.

I did received the authorisation number etc from Microsoft but I have no clue of what have to do from that.

As you understood, any help would be appreciated.

It is solved. I am really not sure how, but it solved.

I was about to reinstall the server. As it is a remote server, I had to upload the cds. In order not to have to do it again, I moved the cds to another partition. Just to be sure, I tried once again the installation...and it worked. The only possible cause I see is that the installation program detected a subfolder named "sql2005_cd1"(with a wrong media) in the same folder as my "newsql2005_cd1" (which actually contained the correct media). Maybe it is a dummy anti-piracy system, don't know...but now it worked and I am happy Wink

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