Installation problems

I'm having a problem getting reporting services up and running on a Windows
2000 Server (sp 4)
I started by making sure IIS was installed, then I installed the .net
framework 1.1, so far everything looked good. SQL Server 2K sp 3 is
installed on the same server.
I installed reporting services and it seemed to install fine, it stopped at
one point and while I was reading the message it continued, then at the end
it said that it could not initialize report server.
Per the documentation I restarted the report server service, ran
rsactivate -c <path to report server.config> and received this message:
The Report Server Web service has not generated a public key. The
service may not have started successfully. Check the log files for more
information.
I could really use some help with this, I understand that MSDN developers
are supposed to get help through the newsgroups within 72 hours yet I have
posted twice on another group/topic and my posts have been ignored.
Thanks in advance;
David Craig.
The first set of errors from the log are below:
aspnet_wp!ui!8e8!6/24/2004-14:10:38:: e ERROR:
System.Web.Services.Protocols.SoapException:
An internal error occurred on the report server.
See the error log for more details. -->
Microsoft.ReportingServices.Diagnostics.Utilities.InternalCatalogException:
An internal error occurred on the report server.
See the error log for more details. --> System.IO.FileNotFoundException:
The system cannot find the file specified.
at System.Runtime.InteropServices.Marshal.ThrowExceptionForHR(Int32
errorCode, IntPtr errorInfo)
at RSManagedCrypto.RSCrypto.ExportPublicKey()
at Microsoft.ReportingServices.Library.ConnectionManager.GetEncryptionKey()
at Microsoft.ReportingServices.Library.ConnectionManager.ConnectStorage()
at Microsoft.ReportingServices.Library.ConnectionManager.VerifyConnection()
at Microsoft.ReportingServices.Library.ConnectionManager.get_Connection()
at Microsoft.ReportingServices.Library.Storage.get_Connection()
at Microsoft.ReportingServices.Library.Storage.NewStandardSqlCommand(String
storedProcedureName)
at
Microsoft.ReportingServices.Library.DBInterface.GetOneConfigurationInfo(Stri
ng key)
at
Microsoft.ReportingServices.Library.CachedSystemProperties.GetSystemProperty
(String name)
at Microsoft.ReportingServices.Library.CachedSystemProperties.Get(String
name)
at
Microsoft.ReportingServices.Library.CachedSystemProperties.GetParameter(Stri
ng name)
at Microsoft.ReportingServices.Library.RSService.get_MyReportsEnabled()
at Microsoft.ReportingServices.Library.RSService.PathToInternal(String
source)
at Microsoft.ReportingServices.Diagnostics.CatalogItemContext.SetPath(String
path, Boolean validate, Boolean convert, Boolean translate)
at
Microsoft.ReportingServices.Diagnostics.CatalogItemContext.SetPath(String
path)
at
Microsoft.ReportingServices.Diagnostics.CatalogItemContext..ctor(IPathTransl
ator pathTranslator, String userSuppliedPath, String parameterName)
at Microsoft.ReportingServices.Library.RSService.GetPermissions(String
item, StringCollection& Operations)
-- End of inner exception stack trace --
at Microsoft.ReportingServices.Library.RSService.GetPermissions(String
item, StringCollection& Operations)
at
Microsoft.ReportingServices.WebServer.ReportingService.GetPermissions(String
Item, String[]& Permissions)
-- End of inner exception stack trace --
at
Microsoft.ReportingServices.WebServer.ReportingService.GetPermissions(String
Item, String[]& Permissions)Hi...
I experinced "report server could not initialize"
1. Do you have another service running on IIS and use 80 port?
2. Plz go "C:\Program Files\Microsoft SQL Server\MSSQL\Reporting
Services\ReadMe_EN.htm" to read this file, and read 1.7, 1.8
1.7 Install Hotfix
1.8. Reporting Services on a domain controller requires manual
configuration after setup
try it..
Last, oh... your OS is Win2000 SP4.. then couldn't run Windows SharePoint
Service..
This is another point to cause RS couldn't initialize.. forget about it. :)
Good Luck!
Angi.
"DCraig" <dcraig@.nospam.com> ¼¶¼g©ó¶l¥ó·s»D
:eJok34jWEHA.1380@.TK2MSFTNGP09.phx.gbl...
> I'm having a problem getting reporting services up and running on a
Windows
> 2000 Server (sp 4)
> I started by making sure IIS was installed, then I installed the .net
> framework 1.1, so far everything looked good. SQL Server 2K sp 3 is
> installed on the same server.
> I installed reporting services and it seemed to install fine, it stopped
at
> one point and while I was reading the message it continued, then at the
end
> it said that it could not initialize report server.
> Per the documentation I restarted the report server service, ran
> rsactivate -c <path to report server.config> and received this message:
> The Report Server Web service has not generated a public key. The
> service may not have started successfully. Check the log files for more
> information.
> I could really use some help with this, I understand that MSDN developers
> are supposed to get help through the newsgroups within 72 hours yet I have
> posted twice on another group/topic and my posts have been ignored.
> Thanks in advance;
> David Craig.
> The first set of errors from the log are below:
> aspnet_wp!ui!8e8!6/24/2004-14:10:38:: e ERROR:
> System.Web.Services.Protocols.SoapException:
> An internal error occurred on the report server.
> See the error log for more details. -->
>
Microsoft.ReportingServices.Diagnostics.Utilities.InternalCatalogException:
> An internal error occurred on the report server.
> See the error log for more details. --> System.IO.FileNotFoundException:
> The system cannot find the file specified.
> at System.Runtime.InteropServices.Marshal.ThrowExceptionForHR(Int32
> errorCode, IntPtr errorInfo)
> at RSManagedCrypto.RSCrypto.ExportPublicKey()
> at
Microsoft.ReportingServices.Library.ConnectionManager.GetEncryptionKey()
> at Microsoft.ReportingServices.Library.ConnectionManager.ConnectStorage()
> at
Microsoft.ReportingServices.Library.ConnectionManager.VerifyConnection()
> at Microsoft.ReportingServices.Library.ConnectionManager.get_Connection()
> at Microsoft.ReportingServices.Library.Storage.get_Connection()
> at
Microsoft.ReportingServices.Library.Storage.NewStandardSqlCommand(String
> storedProcedureName)
> at
>
Microsoft.ReportingServices.Library.DBInterface.GetOneConfigurationInfo(Stri
> ng key)
> at
>
Microsoft.ReportingServices.Library.CachedSystemProperties.GetSystemProperty
> (String name)
> at Microsoft.ReportingServices.Library.CachedSystemProperties.Get(String
> name)
> at
>
Microsoft.ReportingServices.Library.CachedSystemProperties.GetParameter(Stri
> ng name)
> at Microsoft.ReportingServices.Library.RSService.get_MyReportsEnabled()
> at Microsoft.ReportingServices.Library.RSService.PathToInternal(String
> source)
> at
Microsoft.ReportingServices.Diagnostics.CatalogItemContext.SetPath(String
> path, Boolean validate, Boolean convert, Boolean translate)
> at
> Microsoft.ReportingServices.Diagnostics.CatalogItemContext.SetPath(String
> path)
> at
>
Microsoft.ReportingServices.Diagnostics.CatalogItemContext..ctor(IPathTransl
> ator pathTranslator, String userSuppliedPath, String parameterName)
> at Microsoft.ReportingServices.Library.RSService.GetPermissions(String
> item, StringCollection& Operations)
> -- End of inner exception stack trace --
> at Microsoft.ReportingServices.Library.RSService.GetPermissions(String
> item, StringCollection& Operations)
> at
>
Microsoft.ReportingServices.WebServer.ReportingService.GetPermissions(String
> Item, String[]& Permissions)
> -- End of inner exception stack trace --
> at
>
Microsoft.ReportingServices.WebServer.ReportingService.GetPermissions(String
> Item, String[]& Permissions)
>|||"angi" <angi@.microsoft.com> wrote in message
news:%23TYdn3qWEHA.1888@.TK2MSFTNGP11.phx.gbl...
> Hi...
> I experinced "report server could not initialize"
> 1. Do you have another service running on IIS and use 80 port?
> 2. Plz go "C:\Program Files\Microsoft SQL Server\MSSQL\Reporting
> Services\ReadMe_EN.htm" to read this file, and read 1.7, 1.8
> 1.7 Install Hotfix
> 1.8. Reporting Services on a domain controller requires manual
> configuration after setup
> try it..
> Last, oh... your OS is Win2000 SP4.. then couldn't run Windows SharePoint
> Service..
> This is another point to cause RS couldn't initialize.. forget about it.
:)
> Good Luck!
Thanks for replying:
1. I don't believe there are any other services running on port 80, only
SQL Server and terminal services are running on the server. I'll check on
that first.
2. I did read the readme but since I'm not running W03 and the server is
not a domain controller I didn't think it applied, I did use a IWAM account
so I could try changing that.
If I do figure it out I'll post the solution in case someone else comes here
with the same problem.
David Craig.
> Angi.
>
> "DCraig" <dcraig@.nospam.com> ¼¶¼g©ó¶l¥ó·s»D
> :eJok34jWEHA.1380@.TK2MSFTNGP09.phx.gbl...
> > I'm having a problem getting reporting services up and running on a
> Windows
> > 2000 Server (sp 4)
> >
> > I started by making sure IIS was installed, then I installed the .net
> > framework 1.1, so far everything looked good. SQL Server 2K sp 3 is
> > installed on the same server.
> >
> > I installed reporting services and it seemed to install fine, it stopped
> at
> > one point and while I was reading the message it continued, then at the
> end
> > it said that it could not initialize report server.
> >
> > Per the documentation I restarted the report server service, ran
> > rsactivate -c <path to report server.config> and received this message:
> > The Report Server Web service has not generated a public key. The
> > service may not have started successfully. Check the log files for more
> > information.
> >
> > I could really use some help with this, I understand that MSDN
developers
> > are supposed to get help through the newsgroups within 72 hours yet I
have
> > posted twice on another group/topic and my posts have been ignored.
> >
> > Thanks in advance;
> >
> > David Craig.
> >
> > The first set of errors from the log are below:
> >
> > aspnet_wp!ui!8e8!6/24/2004-14:10:38:: e ERROR:
> > System.Web.Services.Protocols.SoapException:
> > An internal error occurred on the report server.
> > See the error log for more details. -->
> >
>
Microsoft.ReportingServices.Diagnostics.Utilities.InternalCatalogException:
> > An internal error occurred on the report server.
> > See the error log for more details. -->
System.IO.FileNotFoundException:
> > The system cannot find the file specified.
> > at System.Runtime.InteropServices.Marshal.ThrowExceptionForHR(Int32
> > errorCode, IntPtr errorInfo)
> > at RSManagedCrypto.RSCrypto.ExportPublicKey()
> > at
> Microsoft.ReportingServices.Library.ConnectionManager.GetEncryptionKey()
> > at
Microsoft.ReportingServices.Library.ConnectionManager.ConnectStorage()
> > at
> Microsoft.ReportingServices.Library.ConnectionManager.VerifyConnection()
> > at
Microsoft.ReportingServices.Library.ConnectionManager.get_Connection()
> > at Microsoft.ReportingServices.Library.Storage.get_Connection()
> > at
> Microsoft.ReportingServices.Library.Storage.NewStandardSqlCommand(String
> > storedProcedureName)
> > at
> >
>
Microsoft.ReportingServices.Library.DBInterface.GetOneConfigurationInfo(Stri
> > ng key)
> > at
> >
>
Microsoft.ReportingServices.Library.CachedSystemProperties.GetSystemProperty
> > (String name)
> > at Microsoft.ReportingServices.Library.CachedSystemProperties.Get(String
> > name)
> > at
> >
>
Microsoft.ReportingServices.Library.CachedSystemProperties.GetParameter(Stri
> > ng name)
> > at Microsoft.ReportingServices.Library.RSService.get_MyReportsEnabled()
> > at Microsoft.ReportingServices.Library.RSService.PathToInternal(String
> > source)
> > at
> Microsoft.ReportingServices.Diagnostics.CatalogItemContext.SetPath(String
> > path, Boolean validate, Boolean convert, Boolean translate)
> > at
> >
Microsoft.ReportingServices.Diagnostics.CatalogItemContext.SetPath(String
> > path)
> > at
> >
>
Microsoft.ReportingServices.Diagnostics.CatalogItemContext..ctor(IPathTransl
> > ator pathTranslator, String userSuppliedPath, String parameterName)
> > at
Microsoft.ReportingServices.Library.RSService.GetPermissions(String
> > item, StringCollection& Operations)
> > -- End of inner exception stack trace --
> > at
Microsoft.ReportingServices.Library.RSService.GetPermissions(String
> > item, StringCollection& Operations)
> > at
> >
>
Microsoft.ReportingServices.WebServer.ReportingService.GetPermissions(String
> > Item, String[]& Permissions)
> > -- End of inner exception stack trace --
> > at
> >
>
Microsoft.ReportingServices.WebServer.ReportingService.GetPermissions(String
> > Item, String[]& Permissions)
> >
> >
>