Installation Error

Hi,
I uninstalled the trial version of RS and delete the folder completely. But
when I re-install the permanent version, I received the message "Error" at
Componenet Update for Microsoft Reporting Services Setup Support Files. I
have attached the screen shot of the error page.
Is there any way I can re-install RS without re-building the machine?
SunnyThere should be a rsstp<#>.log file in your %temp% directory. Could you
post that please. Make sure that you are installing the same version/edition
as you did before.
HTH, Jens Suessmeyer.
"Sansanee" <sansanee@.nospam.com> schrieb im Newsbeitrag
news:OTKNmEcSFHA.2384@.tk2msftngp13.phx.gbl...
> Hi,
> I uninstalled the trial version of RS and delete the folder completely.
> But
> when I re-install the permanent version, I received the message "Error" at
> Componenet Update for Microsoft Reporting Services Setup Support Files. I
> have attached the screen shot of the error page.
> Is there any way I can re-install RS without re-building the machine?
> Sunny
>|||Hi,
The following is the log file found:
"Microsoft SQL Server 2000 Reporting Services Setup beginning at Thu Apr 14
11:40:54 2005
<Func Name='UpdateComponents'>
SCU_SetupMgr::InitComponents()
<Func Name='WindowsInstallerComp::Init'>
<Func Name='WindowsInstallerComp::IsRequired'>
<Func Name='DotNetFxComp::Init'>
<Func Name='DotNetFxComp::IsRequired'>
<EndFunc Name='DotNetFxComp::IsRequired' Return='F' GetLastError='0'>
SCU_SetupMgr::svc() state=SS_INIT_DONE, cancel_state=0, is_done=0,
ActionRequired=1, NeedReboot=0, custom_props={AutoStart=true
HandleReboots=false
ModuleDir=C:\Temp\EXE filies\SQLRSEVAL
QuietMode=false
Unattended=false
WorkDir=C:\Temp\EXE filies\SQLRSEVAL
}} {n:\rosetta\dev\src\everettsetup\sqlcu\dll\scusetupmgr.cpp:414}
SCU_SetupMgr::InstallComponent state=INSTALL, cancel_state=0, is_done=0,
ActionRequired=1, NeedReboot=0, custom_props={AutoStart=true
HandleReboots=false
ModuleDir=C:\Temp\EXE filies\SQLRSEVAL
QuietMode=false
Unattended=false
WorkDir=C:\Temp\EXE filies\SQLRSEVAL
}} {n:\rosetta\dev\src\everettsetup\sqlcu\dll\scusetupmgr.cpp:292}
SCU_SetupMgr::InstallComponent state=INSTALL, cancel_state=0, is_done=0,
ActionRequired=1, NeedReboot=0, custom_props={AutoStart=true
HandleReboots=false
ModuleDir=C:\Temp\EXE filies\SQLRSEVAL
QuietMode=false
Unattended=false
WorkDir=C:\Temp\EXE filies\SQLRSEVAL
}} {n:\rosetta\dev\src\everettsetup\sqlcu\dll\scusetupmgr.cpp:292}
SCU_SetupMgr::InstallComponent state=INSTALL, cancel_state=0, is_done=0,
ActionRequired=1, NeedReboot=0, custom_props={AutoStart=true
HandleReboots=false
ModuleDir=C:\Temp\EXE filies\SQLRSEVAL
QuietMode=false
Unattended=false
WorkDir=C:\Temp\EXE filies\SQLRSEVAL
}} {n:\rosetta\dev\src\everettsetup\sqlcu\dll\scusetupmgr.cpp:292}
SCU_SetupMgr::InstallComponent state=INSTALL, cancel_state=0, is_done=0,
ActionRequired=1, NeedReboot=0, custom_props={AutoStart=true
HandleReboots=false
ModuleDir=C:\Temp\EXE filies\SQLRSEVAL
QuietMode=false
Unattended=false
WorkDir=C:\Temp\EXE filies\SQLRSEVAL
}} {n:\rosetta\dev\src\everettsetup\sqlcu\dll\scusetupmgr.cpp:292}
SCU_SetupMgr::InstallComponent state=INSTALL, cancel_state=0, is_done=0,
ActionRequired=1, NeedReboot=0, custom_props={AutoStart=true
HandleReboots=false
ModuleDir=C:\Temp\EXE filies\SQLRSEVAL
QuietMode=false
Unattended=false
WorkDir=C:\Temp\EXE filies\SQLRSEVAL
}} {n:\rosetta\dev\src\everettsetup\sqlcu\dll\scusetupmgr.cpp:292}
SCU_SetupMgr::InstallComponent state=INSTALL, cancel_state=0, is_done=0,
ActionRequired=1, NeedReboot=0, custom_props={AutoStart=true
HandleReboots=false
ModuleDir=C:\Temp\EXE filies\SQLRSEVAL
QuietMode=false
Unattended=false
WorkDir=C:\Temp\EXE filies\SQLRSEVAL
}} {n:\rosetta\dev\src\everettsetup\sqlcu\dll\scusetupmgr.cpp:292}
SCU_SetupMgr::InstallComponent state=INSTALL, cancel_state=0, is_done=0,
ActionRequired=1, NeedReboot=0, custom_props={AutoStart=true
HandleReboots=false
ModuleDir=C:\Temp\EXE filies\SQLRSEVAL
QuietMode=false
Unattended=false
WorkDir=C:\Temp\EXE filies\SQLRSEVAL
}} {n:\rosetta\dev\src\everettsetup\sqlcu\dll\scusetupmgr.cpp:292}
SCU_SetupMgr::InstallComponent state=INSTALL, cancel_state=0, is_done=0,
ActionRequired=1, NeedReboot=0, custom_props={AutoStart=true
HandleReboots=false
ModuleDir=C:\Temp\EXE filies\SQLRSEVAL
QuietMode=false
Unattended=false
WorkDir=C:\Temp\EXE filies\SQLRSEVAL
}} {n:\rosetta\dev\src\everettsetup\sqlcu\dll\scusetupmgr.cpp:292}
SCU_SetupMgr::InstallComponent state=INSTALL, cancel_state=0, is_done=0,
ActionRequired=1, NeedReboot=0, custom_props={AutoStart=true
HandleReboots=false
ModuleDir=C:\Temp\EXE filies\SQLRSEVAL
QuietMode=false
Unattended=false
WorkDir=C:\Temp\EXE filies\SQLRSEVAL
}} {n:\rosetta\dev\src\everettsetup\sqlcu\dll\scusetupmgr.cpp:292}
SCU_SetupMgr::InstallComponent state=INSTALL, cancel_state=0, is_done=0,
ActionRequired=1, NeedReboot=0, custom_props={AutoStart=true
HandleReboots=false
ModuleDir=C:\Temp\EXE filies\SQLRSEVAL
QuietMode=false
Unattended=false
WorkDir=C:\Temp\EXE filies\SQLRSEVAL
}} {n:\rosetta\dev\src\everettsetup\sqlcu\dll\scusetupmgr.cpp:292}
<Func Name='SqlSetupFilesComp::Install'>
<Func Name='BootstrapPackageLogic'>
<Func Name='InstallBootstrapPackage'>
<EndFunc Name='InstallBootstrapPackage' Return='2' GetLastError='183'>
<Func Name='InstallBootstrapPackage'>
/I "C:\Temp\EXE filies\SQLRSEVAL\Setup\bootmsi.dat"
REBOOT="ReallySuppress"
ADDLOCAL="BootstrapFiles,ParsFiles1033,HelpFiles1028,HelpFiles1031,HelpFiles
1033,HelpFiles1036,HelpFiles1040,HelpFiles1041,HelpFiles1042,HelpFiles2052,H
elpFiles3082,WatsonFiles1033" /qn
<EndFunc Name='InstallBootstrapPackage' Return='1612' GetLastError='183'>
<EndFunc Name='BootstrapPackageLogic' Return='1612' GetLastError='183'>
SqlSetupFilesComp BootstrapPackageLogic() failed : (1612)
{n:\rosetta\dev\src\everettsetup\sqlcu\dll\customcomps.cpp:565}
SCU_SetupMgr::svc() caught exception: SqlSetupFilesComp
BootstrapPackageLogic() failed : (1612)
{n:\rosetta\dev\src\everettsetup\sqlcu\dll\customcomps.cpp:565}. SetupMgr:
state=ERROR, cancel_state=0, is_done=0, ActionRequired=1, NeedReboot=0,
custom_props={AutoStart=true
HandleReboots=false
ModuleDir=C:\Temp\EXE filies\SQLRSEVAL
QuietMode=false
Unattended=false
WorkDir=C:\Temp\EXE filies\SQLRSEVAL
}} {n:\rosetta\dev\src\everettsetup\sqlcu\dll\scusetupmgr.cpp:428}
ScuProgressDlg::SetupFinished()
ScuProgressDlg::DialogProc() installation done... waiting for setup mgr
<EndFunc Name='UpdateComponents' Return='1602' GetLastError='0'>"
Thank you,
Sunny
"Jens Süßmeyer" <Jens@.Remove_this_For_Contacting.sqlserver2005.de> wrote in
message news:OBvMYLcSFHA.356@.TK2MSFTNGP14.phx.gbl...
> There should be a rsstp<#>.log file in your %temp% directory. Could you
> post that please. Make sure that you are installing the same
version/edition
> as you did before.
> HTH, Jens Suessmeyer.
> "Sansanee" <sansanee@.nospam.com> schrieb im Newsbeitrag
> news:OTKNmEcSFHA.2384@.tk2msftngp13.phx.gbl...
> > Hi,
> >
> > I uninstalled the trial version of RS and delete the folder completely.
> > But
> > when I re-install the permanent version, I received the message "Error"
at
> > Componenet Update for Microsoft Reporting Services Setup Support Files.
I
> > have attached the screen shot of the error page.
> >
> > Is there any way I can re-install RS without re-building the machine?
> >
> > Sunny
> >
> >
>|||That rings no bell for me, i foun an article about this:
"
The documentation for error 1601 is
The Windows Installer service could not be accessed. Contact your
support personnel to verify that the Windows Installer service is properly
registered.
Any idea why this might happen? Can you verify the Windows Installer
service is enabled?
--
Albert Yen
SQL Server Reporting Services
"
http://groups.google.de/groups?hl=de&lr=&threadm=A83AF6C6-6CDF-416B-9947-AAEFE04FA75E%40microsoft.com&rnum=13&prev=/groups%3Fq%3D%2522EndFunc%2BName%253D%27UpdateComponents%27%2522%26start%3D10%26hl%3Dde%26lr%3D%26selm%3DA83AF6C6-6CDF-416B-9947-AAEFE04FA75E%2540microsoft.com%26rnum%3D13
Sorry not able to give you more information, Jens Suessmeyer.
--
http://www.sqlserver2005.de
--
"Sansanee" <sansanee@.nospam.com> schrieb im Newsbeitrag
news:u4AU$NdSFHA.3944@.TK2MSFTNGP10.phx.gbl...
> Hi,
> The following is the log file found:
> "Microsoft SQL Server 2000 Reporting Services Setup beginning at Thu Apr
> 14
> 11:40:54 2005
> <Func Name='UpdateComponents'>
> SCU_SetupMgr::InitComponents()
> <Func Name='WindowsInstallerComp::Init'>
> <Func Name='WindowsInstallerComp::IsRequired'>
> <Func Name='DotNetFxComp::Init'>
> <Func Name='DotNetFxComp::IsRequired'>
> <EndFunc Name='DotNetFxComp::IsRequired' Return='F' GetLastError='0'>
> SCU_SetupMgr::svc() state=SS_INIT_DONE, cancel_state=0, is_done=0,
> ActionRequired=1, NeedReboot=0, custom_props={AutoStart=true
> HandleReboots=false
> ModuleDir=C:\Temp\EXE filies\SQLRSEVAL
> QuietMode=false
> Unattended=false
> WorkDir=C:\Temp\EXE filies\SQLRSEVAL
> }} {n:\rosetta\dev\src\everettsetup\sqlcu\dll\scusetupmgr.cpp:414}
> SCU_SetupMgr::InstallComponent state=INSTALL, cancel_state=0, is_done=0,
> ActionRequired=1, NeedReboot=0, custom_props={AutoStart=true
> HandleReboots=false
> ModuleDir=C:\Temp\EXE filies\SQLRSEVAL
> QuietMode=false
> Unattended=false
> WorkDir=C:\Temp\EXE filies\SQLRSEVAL
> }} {n:\rosetta\dev\src\everettsetup\sqlcu\dll\scusetupmgr.cpp:292}
> SCU_SetupMgr::InstallComponent state=INSTALL, cancel_state=0, is_done=0,
> ActionRequired=1, NeedReboot=0, custom_props={AutoStart=true
> HandleReboots=false
> ModuleDir=C:\Temp\EXE filies\SQLRSEVAL
> QuietMode=false
> Unattended=false
> WorkDir=C:\Temp\EXE filies\SQLRSEVAL
> }} {n:\rosetta\dev\src\everettsetup\sqlcu\dll\scusetupmgr.cpp:292}
> SCU_SetupMgr::InstallComponent state=INSTALL, cancel_state=0, is_done=0,
> ActionRequired=1, NeedReboot=0, custom_props={AutoStart=true
> HandleReboots=false
> ModuleDir=C:\Temp\EXE filies\SQLRSEVAL
> QuietMode=false
> Unattended=false
> WorkDir=C:\Temp\EXE filies\SQLRSEVAL
> }} {n:\rosetta\dev\src\everettsetup\sqlcu\dll\scusetupmgr.cpp:292}
> SCU_SetupMgr::InstallComponent state=INSTALL, cancel_state=0, is_done=0,
> ActionRequired=1, NeedReboot=0, custom_props={AutoStart=true
> HandleReboots=false
> ModuleDir=C:\Temp\EXE filies\SQLRSEVAL
> QuietMode=false
> Unattended=false
> WorkDir=C:\Temp\EXE filies\SQLRSEVAL
> }} {n:\rosetta\dev\src\everettsetup\sqlcu\dll\scusetupmgr.cpp:292}
> SCU_SetupMgr::InstallComponent state=INSTALL, cancel_state=0, is_done=0,
> ActionRequired=1, NeedReboot=0, custom_props={AutoStart=true
> HandleReboots=false
> ModuleDir=C:\Temp\EXE filies\SQLRSEVAL
> QuietMode=false
> Unattended=false
> WorkDir=C:\Temp\EXE filies\SQLRSEVAL
> }} {n:\rosetta\dev\src\everettsetup\sqlcu\dll\scusetupmgr.cpp:292}
> SCU_SetupMgr::InstallComponent state=INSTALL, cancel_state=0, is_done=0,
> ActionRequired=1, NeedReboot=0, custom_props={AutoStart=true
> HandleReboots=false
> ModuleDir=C:\Temp\EXE filies\SQLRSEVAL
> QuietMode=false
> Unattended=false
> WorkDir=C:\Temp\EXE filies\SQLRSEVAL
> }} {n:\rosetta\dev\src\everettsetup\sqlcu\dll\scusetupmgr.cpp:292}
> SCU_SetupMgr::InstallComponent state=INSTALL, cancel_state=0, is_done=0,
> ActionRequired=1, NeedReboot=0, custom_props={AutoStart=true
> HandleReboots=false
> ModuleDir=C:\Temp\EXE filies\SQLRSEVAL
> QuietMode=false
> Unattended=false
> WorkDir=C:\Temp\EXE filies\SQLRSEVAL
> }} {n:\rosetta\dev\src\everettsetup\sqlcu\dll\scusetupmgr.cpp:292}
> SCU_SetupMgr::InstallComponent state=INSTALL, cancel_state=0, is_done=0,
> ActionRequired=1, NeedReboot=0, custom_props={AutoStart=true
> HandleReboots=false
> ModuleDir=C:\Temp\EXE filies\SQLRSEVAL
> QuietMode=false
> Unattended=false
> WorkDir=C:\Temp\EXE filies\SQLRSEVAL
> }} {n:\rosetta\dev\src\everettsetup\sqlcu\dll\scusetupmgr.cpp:292}
> SCU_SetupMgr::InstallComponent state=INSTALL, cancel_state=0, is_done=0,
> ActionRequired=1, NeedReboot=0, custom_props={AutoStart=true
> HandleReboots=false
> ModuleDir=C:\Temp\EXE filies\SQLRSEVAL
> QuietMode=false
> Unattended=false
> WorkDir=C:\Temp\EXE filies\SQLRSEVAL
> }} {n:\rosetta\dev\src\everettsetup\sqlcu\dll\scusetupmgr.cpp:292}
> SCU_SetupMgr::InstallComponent state=INSTALL, cancel_state=0, is_done=0,
> ActionRequired=1, NeedReboot=0, custom_props={AutoStart=true
> HandleReboots=false
> ModuleDir=C:\Temp\EXE filies\SQLRSEVAL
> QuietMode=false
> Unattended=false
> WorkDir=C:\Temp\EXE filies\SQLRSEVAL
> }} {n:\rosetta\dev\src\everettsetup\sqlcu\dll\scusetupmgr.cpp:292}
> <Func Name='SqlSetupFilesComp::Install'>
> <Func Name='BootstrapPackageLogic'>
> <Func Name='InstallBootstrapPackage'>
> <EndFunc Name='InstallBootstrapPackage' Return='2' GetLastError='183'>
> <Func Name='InstallBootstrapPackage'>
> /I "C:\Temp\EXE filies\SQLRSEVAL\Setup\bootmsi.dat"
> REBOOT="ReallySuppress"
> ADDLOCAL="BootstrapFiles,ParsFiles1033,HelpFiles1028,HelpFiles1031,HelpFiles
> 1033,HelpFiles1036,HelpFiles1040,HelpFiles1041,HelpFiles1042,HelpFiles2052,H
> elpFiles3082,WatsonFiles1033" /qn
> <EndFunc Name='InstallBootstrapPackage' Return='1612' GetLastError='183'>
> <EndFunc Name='BootstrapPackageLogic' Return='1612' GetLastError='183'>
> SqlSetupFilesComp BootstrapPackageLogic() failed : (1612)
> {n:\rosetta\dev\src\everettsetup\sqlcu\dll\customcomps.cpp:565}
> SCU_SetupMgr::svc() caught exception: SqlSetupFilesComp
> BootstrapPackageLogic() failed : (1612)
> {n:\rosetta\dev\src\everettsetup\sqlcu\dll\customcomps.cpp:565}. SetupMgr:
> state=ERROR, cancel_state=0, is_done=0, ActionRequired=1, NeedReboot=0,
> custom_props={AutoStart=true
> HandleReboots=false
> ModuleDir=C:\Temp\EXE filies\SQLRSEVAL
> QuietMode=false
> Unattended=false
> WorkDir=C:\Temp\EXE filies\SQLRSEVAL
> }} {n:\rosetta\dev\src\everettsetup\sqlcu\dll\scusetupmgr.cpp:428}
> ScuProgressDlg::SetupFinished()
> ScuProgressDlg::DialogProc() installation done... waiting for setup mgr
> <EndFunc Name='UpdateComponents' Return='1602' GetLastError='0'>"
> Thank you,
> Sunny
> "Jens Süßmeyer" <Jens@.Remove_this_For_Contacting.sqlserver2005.de> wrote
> in
> message news:OBvMYLcSFHA.356@.TK2MSFTNGP14.phx.gbl...
>> There should be a rsstp<#>.log file in your %temp% directory. Could you
>> post that please. Make sure that you are installing the same
> version/edition
>> as you did before.
>> HTH, Jens Suessmeyer.
>> "Sansanee" <sansanee@.nospam.com> schrieb im Newsbeitrag
>> news:OTKNmEcSFHA.2384@.tk2msftngp13.phx.gbl...
>> > Hi,
>> >
>> > I uninstalled the trial version of RS and delete the folder completely.
>> > But
>> > when I re-install the permanent version, I received the message "Error"
> at
>> > Componenet Update for Microsoft Reporting Services Setup Support Files.
> I
>> > have attached the screen shot of the error page.
>> >
>> > Is there any way I can re-install RS without re-building the machine?
>> >
>> > Sunny
>> >
>> >
>>
>